Vetster

Vetster is North America s top-ranked veterinary telemedicine platform, connecting pet owners with licensed veterinarians for 24/7 online video consultations. The platform allows pet owners to browse veterinarian profiles, read reviews, choose their preferred vet, and book appointments for diagnosis, treatment plans, and prescription fulfillment — all from a mobile app or web browser. Vetster serves dogs, cats, reptiles, horses, and all pet types, making veterinary care accessible without the stress and cost of in-person emergency visits for non-critical concerns.

What makes Vetster unique in the veterinary telemedicine space is that it lets pet owners choose their specific veterinarian rather than being randomly assigned. Pet owners can browse detailed vet profiles, read reviews from other pet parents, and select a practitioner who specializes in their pet type or health concern. The platform offers standardized 20-minute appointments with near-zero wait times, and veterinarians on the platform can provide diagnoses, treatment plans, and prescriptions during the consultation. For veterinary professionals, Vetster provides a marketplace to offer telemedicine services with flexible scheduling and a fixed payout rate per appointment.

Key Features: 24/7 access to licensed veterinarians through video consultations available any time of day or night for urgent and routine pet health concerns, veterinarian selection where pet owners browse vet profiles and read reviews and choose their preferred practitioner rather than being randomly matched, standardized 20-minute video appointments with medical intake forms completed before the consultation for efficient use of time, prescription services where veterinarians can diagnose conditions and prescribe medications during the telemedicine consultation, near-zero wait times with appointments available on-demand or scheduled in advance based on pet owner preference, multi-pet support for dogs and cats and reptiles and horses and exotic pets with veterinarians specializing in different animal types, mobile app available on iOS and Android plus web browser access for consultations from any device, veterinarian marketplace for licensed vets to offer telemedicine services with flexible scheduling and fixed payout rates per appointment, patient medical intake that collects pet health information before the appointment so the vet can review history in advance, follow-up care coordination with treatment plans and medication guidance provided after each consultation, and flea and tick prevention and other wellness product recommendations integrated into the consultation experience.

Pricing: Vetster uses a per-visit pricing model rather than monthly subscriptions. Pet owners pay a single fee per consultation, typically ranging from $30 to $75 per appointment depending on the type of visit and the veterinarian selected. There are no monthly membership fees or subscription commitments — pet owners only pay when they use the service. For veterinary professionals joining the platform, Vetster operates on a marketplace model with a fixed veterinarian payout rate for every appointment taken on the platform, with the platform taking a commission on each booking. Veterinarians set their own availability and schedule, with no minimum appointment requirements. The pay-per-visit model makes Vetster particularly appealing to pet owners with generally healthy pets who want on-demand access to veterinary care without an ongoing subscription cost.

Use Cases: Pet owners with urgent but non-emergency health concerns who need professional veterinary advice quickly without waiting for an in-person appointment, pet parents in rural areas or locations with limited veterinary access who need remote consultations with licensed veterinarians, owners of exotic pets like reptiles or horses who need specialists that may not be available locally, pet owners looking for second opinions on diagnoses or treatment plans from a different veterinarian, licensed veterinarians who want to supplement their income by offering telemedicine consultations with flexible scheduling outside of their primary practice hours, and pet owners who want convenient access to prescription refills and wellness product recommendations without an in-person office visit.