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Resy is a premium restaurant reservation and guest management platform used by thousands of top restaurants worldwide. Owned by American Express, Resy connects diners with restaurants through a sleek consumer app while giving restaurant operators powerful tools to manage reservations, waitlists, table assignments, guest profiles, and front-of-house operations.
For restaurants, Resy OS (the operator-facing platform) provides a real-time floor plan and table management system that lets hosts see at a glance which tables are available, which guests are seated, and how long each party has been dining. The system supports reservations, walk-ins, waitlist management, and event ticketing. Automated confirmation texts and reminders reduce no-shows.
One of Resy's key differentiators is its guest intelligence features. The platform builds detailed guest profiles that track visit history, spending patterns, dietary preferences, special occasions, and notes from previous visits. This allows restaurants to deliver personalized hospitality at scale. VIP tagging and Amex integration mean high-value guests can be identified and treated accordingly.
Resy also offers Resy At Home (takeout/delivery), event management for ticketed dining experiences, and marketing tools to fill seats during slow periods. The consumer-facing app and website drive discovery and bookings from a network of food-savvy diners.
Pricing: Platform subscription pricing is available on request and varies by restaurant size and features needed. Resy offers different tiers based on the number of covers managed. No per-cover fees on most plans. Contact Resy for a custom quote.
Best for: Restaurant owners, hospitality managers, event dining coordinators, and moonlites in the food and hospitality industry who want premium reservation management with guest intelligence features.
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Resy is a premium restaurant reservation and guest management platform used by thousands of top restaurants worldwide. Owned by American Express, Resy connects diners with restaurants through a sleek consumer app while giving restaurant operators powerful tools to manage reservations, waitlists, table assignments, guest profiles, and front-of-house operations.
For restaurants, Resy OS (the operator-facing platform) provides a real-time floor plan and table management system that lets hosts see at a glance which tables are available, which guests are seated, and how long each party has been dining. The system supports reservations, walk-ins, waitlist management, and event ticketing. Automated confirmation texts and reminders reduce no-shows.
One of Resy's key differentiators is its guest intelligence features. The platform builds detailed guest profiles that track visit history, spending patterns, dietary preferences, special occasions, and notes from previous visits. This allows restaurants to deliver personalized hospitality at scale. VIP tagging and Amex integration mean high-value guests can be identified and treated accordingly.
Resy also offers Resy At Home (takeout/delivery), event management for ticketed dining experiences, and marketing tools to fill seats during slow periods. The consumer-facing app and website drive discovery and bookings from a network of food-savvy diners.
Pricing: Platform subscription pricing is available on request and varies by restaurant size and features needed. Resy offers different tiers based on the number of covers managed. No per-cover fees on most plans. Contact Resy for a custom quote.
Best for: Restaurant owners, hospitality managers, event dining coordinators, and moonlites in the food and hospitality industry who want premium reservation management with guest intelligence features.