Passare

Passare is a cloud-based funeral home management software platform used by over 2,600 funeral homes across North America. Designed as an all-in-one solution for funeral directors who wear many hats — case manager, decedent tracker, financial coordinator — Passare provides over 100 features to help funeral professionals save time, stay organized, improve family collaboration, and make data-driven business decisions, all accessible from desktop or mobile via iOS and Android apps.

What makes Passare unique is its focus on both operational efficiency and the family experience. The Planning Center feature allows families to collaborate online during the arrangement process, with 121,000+ family members having used the platform to help plan services remotely. The AI Obituary Writer helps funeral directors craft personalized obituaries quickly, while eSignature capabilities streamline document execution. Passare boasts a 96% customer service approval rating, reflecting its commitment to supporting funeral professionals through responsive, knowledgeable support.

Key Features: Case management with full decedent tracking and service coordination, family-facing Planning Center for online collaboration during arrangement planning, AI Obituary Writer for personalized obituary creation, eSignature capabilities for contracts and authorization forms, financial management with payment processing and invoicing, inventory management for caskets, urns, and merchandise, check writing and accounting integration, business insight tools with reports for tracking trends and performance, staff task management and workflow coordination, document generation for death certificates, permits, and service contracts, cremation tracking and authorization workflows, preneed contract management, calendar and scheduling for services, viewings, and staff assignments, mobile apps for iOS and Android for managing cases on the go, integration with vital statistics and government reporting systems, memorial website creation for obituary publishing, and unlimited users and cases on all plans.

Pricing: Passare offers subscription-based pricing tailored to funeral home size and case volume. Pricing is provided through consultation with the Passare sales team. The platform includes unlimited users and cases, meaning funeral homes are not charged per-user or per-case. Implementation includes data migration from existing systems, personalized onboarding and training, and ongoing customer support. Passare serves single-location funeral homes through multi-location funeral home groups.

Use Cases: Funeral homes managing the full lifecycle of cases from first call through service completion and aftercare, funeral directors coordinating arrangements with families who are geographically dispersed using the online Planning Center, multi-location funeral home groups centralizing case management and financial reporting, funeral homes streamlining document execution with eSignatures to reduce in-person paperwork, directors using AI-assisted obituary writing to save time while maintaining personalization, funeral homes tracking inventory of caskets, urns, vaults, and merchandise with real-time stock levels, businesses analyzing performance trends, revenue per case, and service type mix through insight reporting, preneed funeral homes managing advance planning contracts and trust fund tracking, and funeral professionals managing cases and tasks from the field using mobile apps.