Orderry

Orderry is a versatile business management platform tailored for repair shops, mobile mechanics, and field service businesses. The platform provides end-to-end job management from customer intake through completion, with specialized features for mobile mechanic operations including on-site repair scheduling, parts inventory tracking, vehicle history management, and multi-channel customer communication. Orderry consolidates scheduling, dispatching, estimates, invoicing, payments, and CRM into one mobile-friendly system that mechanics can run entirely from a phone or tablet.

What makes Orderry particularly powerful for mobile mechanics is its comprehensive communication suite. The platform integrates Instagram, Facebook, WhatsApp (2-way messaging), email, VoIP calling with AI-powered transcription (via Twilio and Zadarma), and scheduled SMS notifications — all connected to customer and job records. This means a mobile mechanic can receive a customer inquiry via Instagram DM, create a job order, schedule an on-site visit, send appointment reminders via SMS, process payment in the field, and request a review — all without leaving the platform.

Key Features: End-to-end job management with customizable workflow statuses from intake through completion, mobile-optimized interface for managing repairs and estimates on-site from any device, integrated VoIP phone system with AI-powered call transcription and summary via Twilio and Zadarma, multi-channel messaging hub connecting Instagram, Facebook, WhatsApp, email, and SMS in one inbox, parts and inventory management with supplier ordering and stock level tracking, vehicle and equipment history tracking with complete service records per customer, automated appointment reminders and job status notifications via SMS and email, online booking page for customer self-service appointment scheduling, customer review collection with 5-point scale and NPS scoring systems, lead funnel management with response time tracking for new inquiries, employee scheduling and performance tracking with role-based access, QuickBooks and payment processor integrations for seamless financial management, barcode and QR code scanning for parts identification and job tracking, and reporting analytics for revenue, technician productivity, and customer satisfaction.

Pricing: Orderry offers three plans with 7-day free trials. The Startup plan at $69/month includes 3 employees with extras at $6/month each (max 15 employees), covering core job management, CRM, online booking, and basic communication tools. The Business plan at $99/month includes 3 employees with extras at $9/month each (max 150 employees), adding tailored onboarding, advanced customer reviews, WhatsApp 2-way messaging, VoIP with AI, and lead funnel management. The Enterprise plan at $199/month includes 3 employees with extras at $19/month each (max 1,500 employees), providing premium support, expanded analytics, and full feature access. Additional locations cost $49-179/month depending on plan. Annual billing saves 10%.

Use Cases: Mobile mechanics managing on-site repair schedules and customer vehicle histories, auto repair shops coordinating walk-in and appointment-based service, phone and electronics repair businesses tracking device intake and parts inventory, appliance repair services dispatching technicians to customer homes, equipment maintenance companies managing fleet and machinery service records, and any repair-focused business needing integrated multi-channel customer communication with job management.