Jane app

Jane App is an all-in-one practice management platform built specifically for health and wellness practitioners — including physiotherapists, chiropractors, psychologists, massage therapists, naturopaths, acupuncturists, counselors, and other allied health professionals. It combines online booking, scheduling, charting, clinical documentation, insurance billing, payment processing, patient communication, and telehealth into a single cloud-based system designed around the specific workflows of healthcare practices.

What differentiates Jane from generic scheduling tools like Acuity or Calendly, or from broader healthcare systems like Tebra or WebPT, is its balance of clinical depth and ease of use. Jane was built by practitioners for practitioners, which shows in its charting templates, treatment plan features, and clinical workflow design. While Tebra focuses heavily on medical billing and revenue cycle management for larger practices, and WebPT specializes narrowly in physical therapy documentation, Jane provides a unified platform that works across dozens of health disciplines with an intuitive interface that solo practitioners can set up in hours while still scaling to multi-location clinics with dozens of providers.

Key Features: Online booking with a customizable branded booking site showing real-time practitioner availability and allowing patients to self-schedule appointments with configurable booking policies and pre-payment requirements, AI Scribe that records clinical conversations live or from uploaded recordings and generates structured clinical notes using AI-powered templates reducing documentation time significantly while maintaining HIPAA and PIPEDA compliance, comprehensive charting system with over 10000 pre-built clinical templates covering dozens of health disciplines plus the ability to create custom templates with fields for assessments and treatment notes and outcome measures and body diagrams, secure patient portal where patients can view their appointments and fill intake forms and access documents and communicate securely with their practitioner, integrated payment processing with online payments and in-clinic payments and the ability to send payment requests via email and SMS plus support for packages and memberships and gift cards, insurance billing module with real-time eligibility checks and primary and secondary claims management and ERA processing and payment posting integrated with Claim.MD clearinghouse, telehealth for one-on-one video appointments built into the platform with HIPAA and PIPEDA and GDPR compliance including screen sharing and in-call chat and virtual backgrounds, treatment plans with customizable templates for creating and tracking multi-session treatment protocols, intake forms builder for creating digital intake questionnaires that patients complete before their first visit, outcome measure surveys for tracking patient progress with standardized clinical assessments, waitlist management that automatically notifies patients when earlier appointments become available, return visit reminders that automatically reach out to patients who have not booked a follow-up within a defined period, SMS and email appointment reminders with unlimited sending included in Practice and Thrive plans, supervision support for clinical supervisors overseeing student practitioners or new graduates, multi-location and multi-practitioner scheduling with shift and break management, Reserve with Google integration allowing patients to book directly from Google Search and Maps, and Jane Websites add-on for building a practice website that syncs automatically with the Jane booking system.

Pricing: Jane App offers three main plans. The Balance plan costs $54 per month and includes a single practitioner with up to 20 appointments per month and unlimited admin users and locations and charting and intake forms and secure messaging and email reminders and payment processing. The Practice plan costs $79 per month and includes one full-time practitioner with unlimited appointments and unlimited staff profiles and online booking with customizable branding and SMS reminders with additional practitioners available at extra cost. The Thrive plan costs $99 per month and includes one full-time practitioner with everything in Practice plus rooms and equipment management and availability tagging and patient self check-in and automated waitlist management and return visit reminders and packages and memberships and ratings and reviews and Google Analytics integration. Add-ons include AI Scribe at $15 per practitioner per month, group telehealth at $15 per practitioner per month, insurance billing at $20 per month for one practitioner plus $5 per additional practitioner, and Jane Websites at $59 per month per clinic. A free trial is available.

Use Cases: Solo health practitioners like physiotherapists or psychologists or massage therapists who need an all-in-one platform handling booking and charting and payments and patient communication without juggling multiple separate tools, multi-practitioner clinics with 5 to 50 providers across disciplines like chiropractic and physiotherapy and acupuncture that need unified scheduling with room and equipment management and centralized patient records, mental health practices and counseling clinics that need secure HIPAA-compliant telehealth and messaging with clinical documentation templates designed for therapy sessions and treatment plans, allied health practices that want to reduce clinical documentation time using AI Scribe to automatically generate structured notes from session recordings, healthcare practices in the US that need integrated insurance billing with real-time eligibility verification and claims management without purchasing a separate billing system, and wellness clinics offering packages and memberships for services like massage or yoga or acupuncture that need recurring billing and visit tracking alongside clinical charting.