Fieldpulse

FieldPulse is a cloud-based field service management platform built for small to mid-size trades businesses including HVAC, plumbing, electrical, and general contracting. Founded in 2015 in Dallas, Texas, and backed by $79 million in funding including a $50 million Series C in 2025, FieldPulse offers scheduling, dispatching, CRM, estimates, invoicing, job management, and mobile workforce tools in one integrated system. The platform targets businesses with 2 to 15 technicians that are upgrading from paper systems or basic tools and need a professional operational suite without the complexity and cost of enterprise platforms like ServiceTitan.

What differentiates FieldPulse from competitors is its balance of comprehensive features at a mid-tier price point, along with recent AI-powered additions. The Operator AI feature is a 24/7 AI voice receptionist that answers calls, qualifies leads, books jobs directly into the calendar, and sends confirmations — supporting over 30 languages. FieldPulse also includes the Engage add-on for keeping customer conversations off personal phone numbers with shared business lines, a sales suite for pipeline management, and fleet tracking for monitoring vehicle locations. The platform integrates with QuickBooks Online and Desktop, Xero, Zapier, CompanyCam, Google Calendar, and Mailchimp.

Key Features: Scheduling and dispatching with drag-and-drop calendar and real-time technician assignment based on availability and location and skills, customer relationship management with contact history and communication logs and property details and equipment tracking, estimate and proposal builder with customizable templates and optional line items and digital signature collection and automatic conversion to jobs, invoicing and payment processing with credit card and ACH acceptance through Square integration at 2.9 percent per transaction and automated payment reminders, job management with status tracking and notes and photos and files attached to each job and real-time updates between office and field, Operator AI voice receptionist that handles inbound calls 24/7 and qualifies leads and books appointments and routes urgent requests like burst pipes or broken AC, Engage business phone system add-on that provides dedicated business phone numbers for text and voice keeping personal numbers private with all conversations saved in the app, fleet tracking for monitoring vehicle locations and optimizing routing and tracking drive time, sales suite with pipeline management and deal tracking for managing the sales process from lead to closed job, purchase orders and inventory tracking for managing materials and parts procurement, timesheets and labor tracking with GPS-verified clock-in for accurate payroll and job costing, custom forms and checklists for standardizing inspection reports and service documentation, recurring job scheduling for maintenance contracts and service agreements, multi-location management on the Enterprise plan for businesses operating across multiple service areas, and mobile app for iOS and Android with offline capability for technicians to access job details and update statuses from the field.

Pricing: FieldPulse uses per-technician pricing with three plan tiers. Based on reviews and third-party reports, the starting price is approximately $89 per month for the first user with additional users at approximately $30 per month each. The Essentials plan includes core field service management features including scheduling dispatching estimates invoicing and CRM. The Professional plan adds advanced features for growing businesses including custom forms and advanced reporting and additional integrations. The Enterprise plan includes everything in Professional plus multi-location management and open API access. All plans include a 14-day free trial with no credit card required. Add-ons like Engage business phone and Operator AI voice receptionist carry additional monthly costs. FieldPulse does not publicly list exact prices and requires contacting sales for a custom quote.

Use Cases: Small HVAC companies with 2 to 10 technicians looking for an affordable alternative to ServiceTitan that still provides professional dispatching and estimating and invoicing capabilities without enterprise-level pricing, plumbing contractors that need to manage emergency service calls with 24/7 call answering through Operator AI and fast dispatching to the nearest available technician, electrical contractors that want to keep customer communications professional with dedicated business phone numbers through Engage while tracking all conversations in one place, general contractors and handyman services that need flexible job management with custom forms and checklists for different types of work from minor repairs to larger renovation projects, growing trade businesses with 5 to 15 technicians that have outgrown basic tools like spreadsheets and Google Calendar but are not ready for the cost and complexity of enterprise platforms like ServiceTitan, and multi-trade service companies that need to manage different types of work across HVAC and plumbing and electrical in one platform with fleet tracking and GPS-verified timesheets.