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FieldEdge is a cloud-based field service management platform designed for home service businesses specializing in HVAC, plumbing, electrical, and locksmith services. The software provides dispatching, scheduling, invoicing, payment processing, a built-in price book with thousands of industry parts, service agreement management, and QuickBooks integration — all focused on helping contractors grow revenue through better customer interactions and upselling opportunities. FieldEdge has been serving the trades industry for over 40 years, making it one of the longest-running field service software providers in the market.
What differentiates FieldEdge from competitors like Housecall Pro or Jobber is its deep focus on revenue growth through its built-in price book and multi-option quoting system. The FieldEdge price book comes pre-loaded with thousands of HVAC, electrical, plumbing, and appliance parts with flat rate pricing, allowing technicians to look up any component and present professional pricing options to customers on the spot. The multi-option quote feature on the Premier plan enables technicians to present good-better-best options for repairs or replacements, which has been shown to increase average ticket values significantly. FieldEdge also offers tight integration with QuickBooks that is considered one of the best in the industry, making it particularly attractive for businesses where accounting accuracy is critical. The platform integrates with Clearent for payment processing and offers a customer-facing portal for online booking.
Key Features: Dispatching and scheduling with a dispatch board that assigns technicians to jobs based on qualifications and location and availability with real-time status updates as jobs progress throughout the day, built-in price book with a pre-loaded database of thousands of HVAC electrical plumbing and appliance parts with flat rate pricing that technicians can access from their mobile device to present professional pricing in the field, multi-option quoting on Premier plan that enables technicians to present good-better-best repair and replacement options to homeowners driving higher average ticket values through professional upselling, service agreement and maintenance contract management for creating and tracking recurring service contracts with automated scheduling and renewal reminders and revenue tracking, technician mobile app that provides access to customer history and equipment details and job information and the price book and allows time tracking and photo capture and digital signatures and payment collection, invoicing and payment processing through integration with Clearent for accepting credit cards in the field with automatic posting to customer accounts, QuickBooks integration that is considered one of the best in the industry with seamless sync of invoices and payments and customer records for both QuickBooks Online and Desktop, customer management with detailed records showing complete service history and equipment installed and communication logs and property information for every customer, time tracking with GPS-verified check-in for accurate labor recording and payroll management and job costing analysis, crew management on Premier plan for grouping technicians into crews for larger jobs and dispatching entire teams together, reporting and performance dashboards showing revenue metrics and technician productivity and service agreement renewal rates and sales conversion data, proposal management on Elite plan for creating and sending professional proposals for larger jobs and system replacements, warehouse inventory management on Elite plan for tracking parts and equipment across warehouse locations and service vehicles, digital marketing tools on Elite plan for online reputation management and review generation to help grow the business, and automated customer notifications for appointment reminders and technician arrival updates and follow-up communications.
Pricing: FieldEdge offers pricing by custom quote only with three plan tiers. Based on third-party reviews and industry reports, the Select plan starts at approximately $100 per user per month for office users such as dispatchers and $125 per user per month for field technicians and includes employee scheduling and dispatching and invoicing and payments and time tracking and the price book. The Premier plan adds advanced dispatching tools including crew management and multi-option quotes and advanced service agreement features at a higher per-user rate. The Elite plan adds proposal management and warehouse inventory management and digital marketing tools. There is a one-time setup fee that starts at approximately $500. FieldEdge does not publicly list exact pricing and pricing varies based on team size and selected features. A free demo is available to see the platform and receive a custom quote.
Use Cases: HVAC contractors that want to increase average ticket values by having technicians present good-better-best repair and replacement options to homeowners using a professional built-in price book with flat rate pricing, plumbing companies that need seamless QuickBooks integration for accurate accounting and want a dispatch system that assigns the right plumber to the right job based on skills and location, electrical service companies that need their electricians to have instant access to a comprehensive parts database with flat rate pricing so they can provide accurate quotes on the spot without calling the office, locksmith businesses that handle high volumes of emergency dispatch calls and need fast job assignment with real-time technician tracking and mobile invoicing and payment collection in the field, home service businesses with 10 to 50 technicians that want to grow revenue through service agreement programs with automated scheduling and renewal management and recurring revenue tracking, and trade contractors that prioritize accounting accuracy and need a field service platform with tight QuickBooks sync that eliminates manual data entry and reconciliation between their service software and accounting system.
About
FieldEdge is a cloud-based field service management platform designed for home service businesses specializing in HVAC, plumbing, electrical, and locksmith services. The software provides dispatching, scheduling, invoicing, payment processing, a built-in price book with thousands of industry parts, service agreement management, and QuickBooks integration — all focused on helping contractors grow revenue through better customer interactions and upselling opportunities. FieldEdge has been serving the trades industry for over 40 years, making it one of the longest-running field service software providers in the market.
What differentiates FieldEdge from competitors like Housecall Pro or Jobber is its deep focus on revenue growth through its built-in price book and multi-option quoting system. The FieldEdge price book comes pre-loaded with thousands of HVAC, electrical, plumbing, and appliance parts with flat rate pricing, allowing technicians to look up any component and present professional pricing options to customers on the spot. The multi-option quote feature on the Premier plan enables technicians to present good-better-best options for repairs or replacements, which has been shown to increase average ticket values significantly. FieldEdge also offers tight integration with QuickBooks that is considered one of the best in the industry, making it particularly attractive for businesses where accounting accuracy is critical. The platform integrates with Clearent for payment processing and offers a customer-facing portal for online booking.
Key Features: Dispatching and scheduling with a dispatch board that assigns technicians to jobs based on qualifications and location and availability with real-time status updates as jobs progress throughout the day, built-in price book with a pre-loaded database of thousands of HVAC electrical plumbing and appliance parts with flat rate pricing that technicians can access from their mobile device to present professional pricing in the field, multi-option quoting on Premier plan that enables technicians to present good-better-best repair and replacement options to homeowners driving higher average ticket values through professional upselling, service agreement and maintenance contract management for creating and tracking recurring service contracts with automated scheduling and renewal reminders and revenue tracking, technician mobile app that provides access to customer history and equipment details and job information and the price book and allows time tracking and photo capture and digital signatures and payment collection, invoicing and payment processing through integration with Clearent for accepting credit cards in the field with automatic posting to customer accounts, QuickBooks integration that is considered one of the best in the industry with seamless sync of invoices and payments and customer records for both QuickBooks Online and Desktop, customer management with detailed records showing complete service history and equipment installed and communication logs and property information for every customer, time tracking with GPS-verified check-in for accurate labor recording and payroll management and job costing analysis, crew management on Premier plan for grouping technicians into crews for larger jobs and dispatching entire teams together, reporting and performance dashboards showing revenue metrics and technician productivity and service agreement renewal rates and sales conversion data, proposal management on Elite plan for creating and sending professional proposals for larger jobs and system replacements, warehouse inventory management on Elite plan for tracking parts and equipment across warehouse locations and service vehicles, digital marketing tools on Elite plan for online reputation management and review generation to help grow the business, and automated customer notifications for appointment reminders and technician arrival updates and follow-up communications.
Pricing: FieldEdge offers pricing by custom quote only with three plan tiers. Based on third-party reviews and industry reports, the Select plan starts at approximately $100 per user per month for office users such as dispatchers and $125 per user per month for field technicians and includes employee scheduling and dispatching and invoicing and payments and time tracking and the price book. The Premier plan adds advanced dispatching tools including crew management and multi-option quotes and advanced service agreement features at a higher per-user rate. The Elite plan adds proposal management and warehouse inventory management and digital marketing tools. There is a one-time setup fee that starts at approximately $500. FieldEdge does not publicly list exact pricing and pricing varies based on team size and selected features. A free demo is available to see the platform and receive a custom quote.
Use Cases: HVAC contractors that want to increase average ticket values by having technicians present good-better-best repair and replacement options to homeowners using a professional built-in price book with flat rate pricing, plumbing companies that need seamless QuickBooks integration for accurate accounting and want a dispatch system that assigns the right plumber to the right job based on skills and location, electrical service companies that need their electricians to have instant access to a comprehensive parts database with flat rate pricing so they can provide accurate quotes on the spot without calling the office, locksmith businesses that handle high volumes of emergency dispatch calls and need fast job assignment with real-time technician tracking and mobile invoicing and payment collection in the field, home service businesses with 10 to 50 technicians that want to grow revenue through service agreement programs with automated scheduling and renewal management and recurring revenue tracking, and trade contractors that prioritize accounting accuracy and need a field service platform with tight QuickBooks sync that eliminates manual data entry and reconciliation between their service software and accounting system.