Chris Voss Teaches The Art of Negotiation on MasterClass is a world-class course taught by the former lead FBI international hostage negotiator. Chris Voss spent 24 years at the FBI, including as the lead negotiator for international kidnapping cases, and is the author of the bestselling book Never Split the Difference. This course distills decades of high-stakes negotiation experience into practical techniques anyone can use.

What You Will Learn

Tactical empathy: how to understand and influence the emotions driving any negotiation
Mirroring and labeling techniques to build rapport and gather information
The "accusation audit" — how to defuse negativity before it derails a deal
Calibrated questions that give you control without confrontation
The "Black Swan" theory: identifying unknown unknowns that change everything
Body language reading and tone-of-voice techniques for in-person and phone negotiations
How to negotiate salary, business deals, and everyday situations with confidence

Why This Course Stands Out

This is not academic theory — it is battle-tested methodology from someone who literally negotiated with terrorists and kidnappers for a living. The course features mock negotiations, real-world case studies, and Voss personally demonstrating each technique. MasterClass production quality is cinematic. Voss is consistently rated as one of the top instructors on the platform. The techniques apply universally — from salary negotiations to business partnerships to buying a car.

Who It Is For

Entrepreneurs, sales professionals, business leaders, freelancers, and anyone who wants to become more persuasive and effective in high-stakes conversations. No prior negotiation training required.

Career Outcomes

While not a formal certification, the skills directly enhance performance in sales, business development, management, consulting, and entrepreneurship. Many students report immediate ROI in salary negotiations and deal-making.

Format & Pricing

On-demand video course on MasterClass. 18 lessons totaling approximately 3 hours. Includes a downloadable workbook. Access requires a MasterClass annual membership at $120/year (Individual) or $240/year (Family), which includes access to all 200+ MasterClass courses.

Chris voss teaches the art of negotiation — masterclass

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