Not sure if everyone will agree with me, but i wanted to share something that happened last year.
i was selling christmas products and one customer ended up filing a chargeback. I was using stripe, and that single chargeback caused my stripe account to get frozen.
the problem was shipping. my supplier couldn’t deliver within the timeframe i originally gave. the customer didn’t want to wait because they were about to travel, so they went ahead and filed a chargeback.
i’m curious how others handle situations like this. one chargeback freezing my stripe account really hurt my business, and i’d appreciate advice from anyone who’s been through something similar.