Time/week spent: 5h - 15h

I spent between 5 to 15 hours per week on the AI Support Ticket Routing System side hustle. Initially, more time was required for setup and learning the system, which gradually decreased as I became more proficient. The time was mainly spent on configuring the AI system, training it to recognize different ticket categories, monitoring its accuracy, and making adjustments as needed. Additionally, some time was dedicated to responding to any escalated tickets that the AI system couldn't resolve. The workload was consistent week to week once the system was in place. Online communities suggest that the time commitment can vary depending on the complexity of the ticketing system and the level of automation desired.