Passive income: NO

Earning passive income solely from customer chat support as a side hustle is unlikely for most people. While automation tools and outsourcing can help streamline operations, ongoing monitoring and human intervention are often necessary. Achieving true passivity may require a significant initial investment in technology and personnel. Based on community feedback, most individuals do not reach a fully passive income level with this hustle. Success stories typically involve a combination of various income streams, not just customer chat support. It's crucial to manage expectations and understand the level of commitment required to sustain this side hustle. Myth: Some may mistakenly believe that setting up automated chatbots alone can lead to complete passive income, but in reality, continuous maintenance and human oversight are usually indispensable. Passive income from customer chat support is realistic for a few outliers who are willing to invest heavily in automation and team management.