Time/week spent: 5h - 20h
For remote customer support as a side hustle, the time commitment can vary significantly.
Low-end: 5 hours/week
High-end: 20 hours/week
Explanation: Initially, setting up your workspace, familiarizing yourself with the products/services, and learning the company's processes can take up more time. Once you're settled in, time is mostly spent responding to customer inquiries, resolving issues, and possibly participating in training sessions. The time spent can fluctuate based on the volume of support needed and any escalations that arise.
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